Oobie ("we," "us," or "our") is committed to protecting the privacy and security of the personal information of direct cash transfer program recipients ("you" or "recipients") who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in a direct cash transfer program through our platform or communicate with us via SMS.
We collect the following types of information:
- Personal Identification Information: Name, address, phone number, and other details necessary for program participation.
- Transaction Information: Data related to direct cash transfer distributions.
- Communication Records: Contents of SMS messages you send to us.
We use your information solely for the purpose of administering the direct cash transfer program you're enrolled in, including:
- Sending SMS notifications about your monthly distributions.
- Responding to your inquiries via SMS.
- Processing and managing direct cash transfer payments.
- Verifying your eligibility for the program.
- Complying with legal and regulatory requirements.
4.1 Transactional Messages Only
We will only send you SMS messages for transactional purposes related to your direct cash transfer program. These may include:
- Notifications when your monthly distribution is ready.
- Responses to your inquiries.
- Important updates about your enrollment or the program.
4.2 No Marketing Messages
We will NOT use your phone number to send any marketing or promotional messages. Our SMS communications are strictly limited to transactional information relevant to your direct cash transfer program participation.
We do not sell, rent, or trade your personal information. We may share your information with:
- The non-profit organization running your specific direct cash transfer program.
- Service providers who assist us in operating our platform and administering the direct cash transfer programs.
- Legal authorities when required by law or to protect our rights.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to legal requirements.
- Opt-out of SMS communications, understanding that this may affect your ability to participate in the direct cash transfer program.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and, if the changes are significant, we will provide a more prominent notice.
If you have any questions about this Privacy Policy or our practices, please contact us at support@oobie.org
.Last Updated: Sept 6, 2024